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Infrastructure Analyst III - Citrix Application and Desktop Virtualization in Bonita Springs, FL ,  at Arthrex

Date Posted: 10/2/2018

Job Snapshot

Job Description

Requisition ID:
Infrastructure Analyst III - Citrix Application and Desktop Virtualization
Arthrex, Inc.
Bonita Springs, FL

Main Objective:
Design, implementation, administration, monitoring, and support of computer infrastructure systems, services, and applications.

Essential Duties and Responsibilities:
1. Lead small-to-mid-sized GIS projects and project teams.
2. Analyze and recommend solutions, upgrades, and services for streamlining and system improvements.
3. Support of hardware/software maintenance to include troubleshooting, installation and upgrades, Tier 3 support.
4. Support multiple locations worldwide (domestic and international travel may be required).
5. Complete GIS operational tasks, project tasks, and end user support duties as assigned.
6. Assist with architecture and design of infrastructure solutions and methodology.
7. Resolve incidents through effective troubleshooting methodology, Tier 3.
8. Maintain accurate updated documentation while performing essential job duties.
9. Liaison with vendors, partners, and external resources.
10. Assist other analyst with troubleshooting and fulfillment processes.
11. Ability to train other staff on technical operations.
12. Subject matter expert on the operation, maintenance, management, and deployment of multiple computer infrastructure hardware/software solutions.

Incidental Duties:
The above statements describe the general nature and level of work being performed in this job.  They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

Education and Experience:
• Bachelor's degree required, Master's degree preferred.
• Minimum of five years of experience in supporting computer infrastructure hardware, applications, and systems required.
• Computer infrastructure-centered certifications required.
• Equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job preferred.

Knowledge and Skill Requirements/Specialized Courses and/or Training:

1)      Accreditation/Certification in Citrix Technologies.  CCP – V or CCE – V preferred.

2)      Demonstrated mastery in the following technologies is required: 

a)       Citrix XenDesktop and XenApp

b)      Active Directory and DNS

3)      Demonstrated strong understanding in the following technologies is required:

a)       MS Windows Server operating systems

b)      Microsoft Print and File Services

4)      Demonstrated strong understanding in some or all of the following technologies is a plus:

a)       Mobility management platforms, e.g. AirWatch

b)      File-sharing SaaS platforms, e.g. ShareFile

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.