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Enterprise Networks Supervisor - Americas /APAC in Bonita Springs, FL ,  at Arthrex

Date Posted: 4/20/2018

Job Snapshot

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Job Description

Requisition ID:
Enterprise Networks Supervisor - Americas /APAC
Arthrex, Inc.
INC - Walden Center

Have you wondered what it would be like to work for an organization where you were excited to come to work every day? A place where you would be challenged to come up with innovative designs and address business related concerns, work with leading edge technology and concepts daily to ensure maximum performance and reliability, well, look no further, Arthrex is the place for you.

We are constantly looking for faster, easier, and more efficient ways to ensure the systems we support are available and predictable. The technologies we are utilizing are Cisco (R/S, Datacenter, Voice, Security, Wireless, UC, and more), APC, Azure, Palo Alto, AWS, Oracle and others. We are a technology driven organization where your background and experience is appreciated.


About Us:

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex provides exceptional benefits and a strong, positive workplace culture where employees exhibit great pride and camaraderie. Arthrex employees are enthusiastic, hardworking and dedicated to Arthrex’s corporate mission of Helping Surgeons Treat Their Patients Better™

If you want to be part of an innovative company, then please apply below.


Main Objective:

Supervise and support Arthrex Global Network and assigned Network teams and locations in the Americas & APAC.

Essential Duties and Responsibilities:

  • Supervision and mentorship of IT team to include assigned infrastructure Network Analyst team
  • Act as point of technical contact for local business departments
  • Meet regularly with other Infrastructure Leadership to assure consistency and efficiency in the department
  • Manage projects and ensures task deadlines are met
  • Oversee the maintenance and administration of assigned Networksystems
  • Maintain high performance on assigned group SLAs
  • Assist in long-term IT strategy, including investigation of new systems and planning of upgrades
  • Assist in the preparation of infrastructure department and team budgets
  • Manage assigned departmental, assigned  enterprise-wide initiatives and other technology projects
  • Meet regularly with departments to solicit feedback on needs and projects
  • Maintain high availability standards for network and critical system resources
  • Coordinate with other Infrastructure leaders to develop the Americas & APAC disaster recovery and high availability strategy
  • Enhance and maintain local disaster recovery and high availability plans, procedures, training and testing
  • Build and maintain vendor relationships, manage the purchase of hardware and software

Incidental Duties:

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

Education and Experience:

  • 5+ years experience supporting and managing IT Network team required
  • At least two years leadership experience in IT Network required, including some combination of direct supervision, team lead, or project management responsibilities
  • Bachelors Degree in Computer Science or related field required, Masters in MIS/CIS preferred
  • Hands-on experience in a manufacturing environment (Medical Device Manufacturing experience preferred)
  • Experience with the following highly desirable: Cisco networking hardware, Microsoft desktop and server environment, Cisco VOIP systems, Firewalls, Citrix, wireless; high availability system design and implementation.

Knowledge and Skill Requirements/Specialized Courses and/or Training:

  • Excellent communication skills and customer service orientation
  • Strong project management skills (PMP certification a plus)
  • Microsoft (MCSE, MCSA) and/or Cisco technical certifications are highly desirable
  • Experience supporting an ERP environment is desirable. Experience supporting an Oracle or SAP environment is also desirable.

Machine, Tools, and/or Equipment Skills:

PCs, servers, workstations, tablets and laptops. Microsoft, Oracle, SAP environment. Work with standard current computer applications, word processing, spreadsheets.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.