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Application Analyst III Open Text/Documentum in Bonita Springs, FL ,  at Arthrex

Date Posted: 9/13/2018

Job Snapshot

Job Description

Requisition ID:
Application Analyst III Open Text/Documentum
Arthrex, Inc.
Bonita Springs, FL

Main Objective:

Design, architectural planning, implementation, monitoring, administration, and support of OpenText Documentum D2 LSQM

Essential Duties and Responsibilities:

  1. Analyze and recommend OpenText Documentum solutions, upgrades, and services for streamlining and system improvements.
  2. Support of software and periodic maintenance to include troubleshooting, installation and upgrades, Tier 2 & 3 support.
  3. Support multiple locations regionally (domestic travel may be required; rarely international).
  4. Complete Global Information Services (GIS) operational tasks, project tasks, and end user support duties as assigned.
  5. Lead the architecture and design of infrastructure OpenText Documentum D2 solutions following selected implementation methodology.
  6. Lead high-profile, mission-critical GIS projects and project teams.
  7. Resolve incidents through effective troubleshooting methodology, Tier 2& 3.
  8. Maintain accurate updated documentation while performing essential job duties.
  9. Liaison with internal business partners, vendors, and external partners and resources.
  10. Assist other analyst with troubleshooting and fulfillment processes.
  11. Ability to train  and direct (as a peer) other staff and contract resources on technical operations.
  12. Provides mentorship to others in the department.
  13. Assist management with strategic GIS alignment and project management.
  14. Expected to resolve and take ownership of issues with minimal management involvement.
  15. Subject matter expert on the operation, maintenance, management, and deployment of multiple OpenText Documentum infrastructure /software solutions.
  16. Significant experience working with IT Infrastructure teams in deploying OpenText Documentum solutions on premise, Cloud IaaS, or PaaS.

    Education and Experience:

    Minimum of 5 years of experience in supporting document management systems including Documentum and/or SharePoint ecosystem applications, and integrations.

    Minimum of 2 major projects upgrading or migrating from a lower version or edition Documentum to a newer more featured edition/version.

    Minimum 2 years experience leading junior staff in completing day-to-day operational tasks and/or enterprise scale projects required.

    Bachelor’s degree required, Master’s degree preferred – one of these must be in a computer science-related field.

    Open Text Documentum certifications required.

    Equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job preferred.

    Reasoning Ability:

    Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.